If you have not already registered, you can do so here.

The MA Online system has recently been updated to prevent the same user login being used multiple times. This is a security feature to help prevent against fraud within the certification process.

You will need to leave it 10-15 mins, clear your cookies and favourites of the MA Online site and enter the site manually into the web browser.

Remember to click the logout button when you are finished with the MA Online site and don’t just close the tab/browser.

Test to see if your computer is compatible with MA Online with our system checker tool.

Monthly Archives: December 2017

Festive Office Closure

12th December 2017

The FISSS offices will be closing on Friday 22^nd Dec 2017 and reopening on Tuesday 2^nd Jan 2018. During this period the MAO system will be available for you to load/amend apprentice records, however we will be unable to provide any additional system support. We will endeavour to resolve any outstanding queries upon our return.

Acceptable Evidence Guidance – 11th December 2017 Update

11th December 2017

In September 2017, we updated the latest version of the Acceptable Evidence Guidance for MAO. Since then we have made the following changes:

Changes to Existing Pages

City & Guilds: we have amended the minimum requirements on the Walled Garden report.

Pearson: we have added a new certificate to reflect the GCSE English and Maths numeric grading and a Core Skill Confirmation Report and an unacceptable screenshot.

SQA: we have added a SQA Connect Candidate Services printout. and a SQA Connect Core Skills Printout.

If you have any further questions relating to this issue then please contact the MAO Support Team via maonline@fisss.org or by calling 0300 303 4444.