Knowledge Base / Logging In


• Go to:

• Click on the ‘Login button’ to reveal the login area and technical guidance

• Enter your MA Online 2 Username and Password.

• Click the ‘Go button’.




Please refer to the technical guidance to make sure your system meets the MA system requirements.

Green ticks Image_011 are confirmation your system is compatible

Red cross Image_012 denotes incompatibility


Should you have any problems logging in with your username and password, please contact the relevant Certification Body (CB).


For any other logging in problems, please contact the MA Online support team


Telephone: 0844 326 7566 or




Please be aware that the username and password are both case sensitive.


Keep all passwords in a safe place and do not reveal them to anyone. MA Online 2 follows the history of each apprentice by tracking login details.


If additional user accounts need to be added then the Admin User will be able to set up accounts for colleagues to access the system.

Posted in: 1. Getting Started